- Our standard delivery within UK is free and will take approximately 3 – 9 working days DUE TO HIGH DEMANDS.
- Our international delivery is 4-15 working days.
- Orders for next day must be placed by 12 pm at the latest and the item will be dispatched the next working day. Delivery charge for next day delivery Start from £12.99 depending on the weight of the items. ( This only applies to clients in UK and Northern Ireland and also will depend if the dress is available for next day delivery. Please contact us by email to check if next day delivery is available once you order has been placed. ) ( IF ORDER IS PLACED WITHOUT CONTACTING US VIA EMAIL TO STATE NEXT WORKING DAY OR SATURDAY DELIVERY IT WILL BE 3-7 WORKING DAYS)
- Orders that are placed on a Friday after 12pm or during the weekend will be dispatched on the following Tuesday. There is no delivery service for Public / bank holiday; any items placed on these days will be dispatched on the next working day.
- Saturday Delivery: Saturday deliver is for delivery on the first Saturday after the order is placed. The cost STARTS FROM £15.99 DEPENDING ON THE WEIGHT AND HOW MANY PIECES ORDERED. THESE ARE BANDAGED MATERIAL PLEASE REMEMBER. If the order is placed during the week, it will be held and then dispatched in time to be delivered on the nominated Saturday.
- Our delivery service operates from Monday – Friday from 8AM to 1PM, there is no Saturday service available.
- Our delivery service requires someone to accept your delivery as we use a signed-for delivery service to track items and to avoid lost postage. If you miss your delivery a card will be left for you to arrange re-delivery or to collect from the depot.
- Using your work address or an address where there will be someone to sign for your package is highly recommended.
- Please do not refuse any delivery. Refused deliveries will incur the cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return costs in the case of refused deliveries. This include refusal from third parties.
Please email us to arrange international deliveries
- We use UPS or DHL
- We do not offer next day delivery for international shipping.
- Our delivery service operates from Monday – Friday 8AM to 7PM, there is no Saturday service available.
- We use a signed-for delivery service. Someone will need to be in to accept your delivery. If there is no-one in to sign for the delivery, a card will be left where you can arrange re-delivery or to collect from the depot.
- To minimize delays we recommend using your work address or an address where someone will be at home to sign for your package as your delivery address.
- Whilst we endeavour to deliver within the stated time, we cannot be held responsible for any delays caused by the customs clearance of the destination country.
- Any ingoing custom costs or taxes will be accountable by the customer.
- Please do not refuse any delivery. Refused deliveries will incur the cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return costs in the case of refused.
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